Contact: Get in touch

We reply quickly during office hours; sponsors have an after-hours urgent route.

Email us Sponsor urgent

Hours & response

  • Mon–Sat · 10:00–18:00 (CET/CEST)
  • Messages after 18:00 answered the next business day.
  • Public inquiries: within 1 business day.
  • Sponsor urgent: acknowledge within 60–120 min when email subject starts with URGENT + invoice ID (or DM on Telegram).
  • Weekends & EU holidays: public inbox paused; urgent sponsors only.